1. Introduction
WARREN Services ("WARREN," "we," "us," or "our") respects your privacy. This policy describes how we collect, use, retain, and protect information when you visit our website, submit a contact form, subscribe to our newsletter, or communicate with us by email.
This policy applies to information handled through our website and related communications. Separate agreements or notices may apply to information provided during consulting engagements or other business relationships.
2. Information We Collect
Information you provide
Depending on how you interact with us, we may collect:
- Your name.
- Your email address.
- Your organization or business name, if provided.
- The contents of messages and inquiries you submit.
- Your newsletter subscription preferences and confirmation status.
- Information you voluntarily include in email correspondence.
Technical information
Our website hosting, security, and delivery providers may process limited technical information when you visit or use the website. Depending on the service and circumstances, this may include your IP address, browser and device information, requested pages, timestamps, and security-related signals.
Cloudflare Turnstile is used to help protect the contact form against automated and abusive submissions. Its security checks may process technical information necessary to assess a submission.
3. How We Use Information
We use information collected through the website to:
- Respond to inquiries and communicate with prospective or existing clients.
- Deliver our newsletter to people who subscribe.
- Manage subscription confirmations and unsubscribe requests.
- Protect the website and forms against spam, abuse, and security threats.
- Maintain records needed for ordinary business administration.
- Meet applicable legal obligations and protect our legitimate interests.
We do not sell personal information to advertisers. We do not currently intend to use this website for behavioral advertising or cross-site advertising profiles.
4. Contact Information, Email, and CRM Records
Contact form submissions are processed so that we can receive and respond to your inquiry. Email communications may be retained in our email system for follow-up, business administration, and recordkeeping.
We may store customer or prospective-customer contact details and basic notes in a customer relationship management (CRM) system. These notes are intended for relationship management and follow-up, not for storing substantive client business data.
Business information, working materials, and other substantive information obtained through consulting or other client work are kept separately from website contact data. The handling of that information may be governed by separate agreements, confidentiality obligations, or other applicable notices.
5. Newsletter and Email Service Providers
We use Brevo to support newsletter subscriptions and email communications. When you subscribe, the information you submit may be processed by Brevo to manage your subscription, send confirmation messages, deliver newsletters, and administer unsubscribe requests.
Newsletter subscriptions may require confirmation before the subscription becomes active. You can unsubscribe using the link provided in a newsletter or contact us at contact@warrenservices.co.
Email service features and configurations may involve delivery records or engagement measurements, depending on the settings in use. Please consult Brevo's own privacy information for details about its handling of data as a service provider.
6. Service Providers and Data Sharing
We use third-party services to operate, secure, and maintain the website and its communications. These currently include:
- Cloudflare: website delivery and hosting, security features, and Turnstile form protection.
- Brevo: newsletter subscription management and email delivery.
- GitHub: website source-code storage and deployment workflow management.
These providers may process information as needed to deliver their services, protect their systems, or comply with legal requirements. Their handling of information is also subject to their own terms and privacy practices.
We do not otherwise share personal information except when necessary to provide a requested service, comply with law, protect rights or security, or support a legitimate business transaction where permitted by applicable law.
7. Cookies and Similar Technologies
We aim to keep this website simple and privacy-conscious. We do not intend to use advertising cookies, cross-site tracking, or behavioral advertising technologies. We do not currently intend to use analytics or advertising trackers on our website.
The website's ordinary informational pages do not require user accounts or login sessions. However, some third-party features, including Cloudflare Turnstile and embedded newsletter services, may use cookies, local storage, or similar technologies as part of their operation, security, or service delivery. Their behavior may depend on the provider's configuration and updates.
We therefore cannot guarantee that no cookies or similar technologies will ever be set when you use the website or its embedded third-party features. We will review this policy if we introduce analytics, advertising, or other features that materially change how such technologies are used.
8. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, managing newsletter subscriptions, addressing security issues, and meeting legal obligations.
Retention periods vary according to the type of information and why it is held. We may retain limited records where needed to document communications, resolve disputes, or comply with law. Newsletter information may be retained as needed to administer subscriptions and honor unsubscribe preferences.
9. Information Security
We use reasonable administrative and technical measures intended to protect information from unauthorized access, loss, misuse, or disclosure. Website infrastructure and service providers may also provide security controls.
No website, email service, or electronic storage system can be guaranteed completely secure. Please avoid sending sensitive personal information or confidential business materials through the website contact form or ordinary email unless we have agreed on an appropriate method for doing so.
10. Your Choices and Privacy Rights
You can choose not to submit information through the contact form. If you subscribe to our newsletter, you can unsubscribe at any time using the unsubscribe link in the email or by contacting us.
Depending on where you live and the laws that apply, you may have rights to request access to, correction of, deletion of, or information about certain personal data. You may also have rights to object to or restrict some processing. These rights are subject to applicable legal requirements and exceptions.
To make a privacy-related request, contact contact@warrenservices.co. We may need to verify your identity before acting on a request.
11. Children's Privacy
This website is intended for a general business audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13 through this website. If you believe a child has provided us with personal information, please contact us so we can review the matter.
12. Links to Other Websites
Our website may link to third-party websites or services, including social media platforms. We do not control those websites and are not responsible for their privacy practices. Please review the privacy policies of any third-party services you use.
13. Changes to This Policy
We may update this policy as our website, services, or legal obligations change. When we do, we will revise the date at the beginning of this page. The updated policy will apply from the time it is published unless otherwise stated.
14. Contact Us
If you have questions about this policy or how we handle information, contact:
WARREN Services
Email:
contact@warrenservices.co